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Apollo RV Germany

Apollo is part of the Apollo Tourism & Leisure Ltd (ATL) family which includes RV brands: Star RV, Apollo, Cheapa Campa and Hippie.

ATL is listed on the Australian Securities Exchange and is a global leader in the vehicle leisure industry with leisure fleet, retail and manufacturing operations. Simply put - we know motorhomes inside and out.

Apollo’s exceptional team and quality RVs have helped thousands of guests experience the freedom of the open road in Australia, New Zealand, Canada and the USA.

Following the successful acquisition of Bunk Campers in March 2018, one of the leading motorhome hire companies in the UK & Ireland, we have extended our offer into Europe.

Apollo’s service is what sets us apart. We are committed to our guests and partners through ongoing support, including the most advanced B2B system for bookings and enquiries, dedicated account managers and market specific marketing campaigns across each of our brands. Apollo’s global network and service continues to make road trips even easier.



There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Apollo RV Germany insurance

PROTECTION PACKAGE  

Public Liability Insurance

Public Liability Insurance is included in the nightly rental rate. The public liability insurance that covers the registered drivers is €5 million.  

Property Damage  

Conduct in the event of accident or damage

In the event of any accident, loss or damage arising out of the use of the RV including damage to a third party vehicle, the guest must:

  • Notify Apollo within 24 hours of the event;
  • Obtain the names and addresses of third parties and any witnesses and report the event to the nearest police station;
  • Complete the incident reporting form supplied in the RV in German or if it cannot be completed in German it must be translated to German at the branch on return and signed by the guest;
  • Not make any admittance of liability or make a settle offer to other parties; and
  • Assist Apollo in handling any claim arising from the event.

Liability of the guest

The guest is liable to Apollo for any damage to the RV or loss of the RV where the guest has caused such damage or loss at least negligently.

Such “damage to the RV” is understood to be, in particular:

(i) Damage caused to the RV where the terms of rental agreement have been breached.

(ii) Damage caused to the RV in any way by part or total water submersion or salt water.

(iii) Damage caused due to a single vehicle roll over.

(iv) Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic.

(v) Damages caused by freezing / overheating e.g. overheating of RV or systems, plumbing or water systems.

(vi) Damages caused to the overhead or underbody of the RV.

(vii) Damages caused to tires, windscreen and mirrors of the RV.

In cases where the guest is liable for such damage or loss the guest is also responsible for (i) the cost of demurrage for the period the RV is unavailable due to repairs; and (ii) any costs relating to a change of RV. The cost of demurrage amounts 95% of the agreed daily rent* for each day on which the damaged RV is not available to Apollo.

The above mentioned costs are due and payable at the time of reporting the event of accident or damage and not at the completion of the rental period.

In the event of minor negligence the guest shall be liable during the agreed usage period solely up to the amount of €1,500 (for the Duo and Duo Plus) or €2,000 (for the Family Traveller, Family Traveller Plus and Family Voyager), per damage claim, so long as statutory provisions do not entail any further liability. If the guest delays return of the RV, from the commencement of delay he/she shall have unlimited liability in accordance with the legal provisions for any damage incurred.

The limitation of liability to the contractually agreed deductible does not apply:

(i) For damage or loss intentionally caused by the guest

(ii) In case the guest deliberately infringes the contractual obligations stipulated above under “Conduct in the event of accident or damage”;

(iii) For damages caused by neglecting proper operating procedures, e.g. incorrect fuel type and quality, ignoring oil or coolant levels, air pressure, etc;

(iv) For damage caused by the incorrect use of snow chains;

(v) For damage to the overhead or underbody of the RV; or

(vi) For damage caused to tires, windscreen and mirrors unless Special Cover is taken.

In these cases, the guest shall be liable for the full amount of damages. If the guest causes any damage incident during the agreed usage period due to gross negligence, the guest shall be liable to Apollo for an amount commensurate to the severity of the negligence, up to and including the full amount of the loss. The burden of proof that gross negligence has not occurred lies with the guest.

Apollo is entitled to withhold the security deposit, until the liability of the guest and the amount of damage or loss has been finally determined.

Standard Liability

Apollo’s rental charge includes a Standard Liability of €1,500 for the Duo and Duo Plus, €2,000 for the Family Traveller, Family Traveller Plus and Family Voyager. Standard liability excludes any damage to the overhead, underbody, windscreen, tires and mirrors.

A security deposit of €1,500 or €2,000 will be collected at the time of entering into the rental agreement. The €1,500 or €2,000 will be pre-authorised to the credit card account or debited from the debit or Maestro card immediately. Credit, debit and Maestro card refunds including security deposit refunds can take up to 14 business days depending on the guest’s financial institution.

 
 
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